This Privacy Policy explains how VoltNest collects, uses, stores and shares personal information when you visit our website, contact us, subscribe to emails or place an order through shopvoltnest.online.

VoltNest is an Australian online store offering practical electronics, smart gadgets and everyday tech accessories for home, work and travel.

By using our website or buying from our store, you agree to the handling of your information as described in this Privacy Policy.

Personal information we collect

We may collect personal information you provide directly to us, including your name, email address, phone number, billing address, shipping address, order details, payment confirmation details, messages sent through our contact form and marketing preferences.

We may also collect technical information automatically when you use our website, including your IP address, device type, browser type, pages viewed, referring website, approximate location, cookie identifiers and shopping behaviour on our website.

How we use personal information

We use personal information to process orders, take payments, arrange shipping, provide tracking updates, respond to customer enquiries, manage returns, prevent fraud, improve our website, send service messages and, where you have agreed or where permitted by law, send marketing emails.

Payments

Payments are processed by secure third-party payment providers through Shopify. VoltNest does not store full credit card numbers on our website.

Who we share information with

We may share information with service providers who help us operate the store. This may include Shopify, payment processors, fulfilment partners, dropshipping suppliers, shipping carriers, email platforms, analytics providers, advertising platforms, fraud prevention tools and professional advisers.

We only share information where needed to provide our services, comply with the law, protect our business or improve the store.

Overseas processing

Some of our service providers may process or store information outside Australia, including in countries where Shopify, payment providers, fulfilment partners, shipping carriers or analytics platforms operate. By using our store, you understand that your information may be processed by these providers outside Australia.

Cookies and tracking

Our website uses cookies and similar technologies to keep the store working, remember cart activity, analyse site performance, measure advertising and improve your shopping experience. You can control cookies through your browser settings. Blocking cookies may affect some store features.

Marketing emails

If you subscribe to our emails, we may send you product updates, store news and offers. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Access, correction and deletion requests

You can contact us to request access to personal information we hold about you, ask us to correct inaccurate information, unsubscribe from marketing, or request deletion where this is available under applicable law.

How we protect information

We use Shopify and other reputable service providers to help protect customer information. No online system is completely risk-free, but we take reasonable steps to keep personal information secure.

Children

Our store is not intended for children under 16. We do not knowingly collect personal information from children under 16.

Complaints

If you have a privacy concern, contact us first and we will try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page.

Contact

Questions about privacy should be sent through our Contact page.

Last updated: 28 May 2026